Worried about a child suffering from harm?
What to do if you are worried about a child suffering from harm
If you are concerned that a child has suffered harm, neglect or abuse, please contact Lewisham Multi Agency Safeguarding Hub (MASH) who can discuss this with you:
- During office hours (Monday – Friday):
Lewisham’s MASH 020 8314 6660
- Out of Office hours:
Emergency Duty Team – 020 8314 6000
If a child is at immediate risk of harm, call the Police on 999.
The MASH is multi agency and brings together services such as from social care, education, health, police and children centres. The MASH aims to work together to offer the right help at an early stage to families who need support.
Consent to share
You should seek, in general, to discuss concerns with the family and, where possible seek the family’s agreement to making a referral unless this may, either by delay or the behavioural response it prompts or for any other reason, place the child at increased risk of Significant Harm.
- A decision by any professional not to seek parental permission before making a referral to Children’s Social Care Services must be approved by their manager, recorded and the reasons given
- Where a parent has agreed to a referral, this must be recorded and confirmed on the relevant referral form
- Where the parent is consulted and refuses to give permission for the referral, further advice and approval should be sought from a manager or the Designated Senior Person or Named Professional, unless to do so would cause undue delay. The outcome of the consultation and any further advice should be fully recorded
All recording with regards to consent to share information should be included in the inter-agency referral form and kept on individual organisation’s record systems.
Please see the London Child Protection Procedures
Child Exploitation & Online Protection (CEOP)
CEOP is there to support, help and advise young people, parents and carers and the professionals who work with them
It also enables people to immediately report anything online which they find concerning, such as harmful or inappropriate content, or possible grooming behaviour. See our On-line safety page to find out more
For more information, or to report concerns, simply click on the CEOP Icon