Lewisham Safeguarding Adults Board



There are lots of benefits to e-learning including personalised learning and you are not bound by geography or time.


Coronavirus - e-Learning for Healthcare

The programme is freely available to all colleagues working in the NHS, independent sector and social care.

The programme contains e-learning courses relating to the prevention and treatment relating to the Coronavirus pandemic. In addition, useful links are included to other sources of information from the NHS and the UK Government.


Skills for Health

Coronavirus (COVID-19) Awareness course

This free COVID-19 resource is delivered by Skills for Health, the UK’s leading provider of online learning for healthcare.

The resource is approximately 2 hours in duration and includes information such as infection prevention, PPE, hand and respiratory hygiene, management and assessment, sampling and testing, patient transfers/managing patients and much more, to support you in your role.

The resource is designed to support our public sector workforce to continue delivering the best possible service during these unprecedented times.


The Royal Society of Medicine

E-Learning Hub

The COVID-19 learning hub has been created to support healthcare professionals with access to education and learning resources during the COVID-19 outbreak. Resources include links to access past COVID-19 Series webinars, recommended guidance, specialty training, a round-up of current clinical trials and references from the RSM Library.


COVID-19 Webinar Series - For health professionals, by health professionals.

This webinar series is dedicated to give healthcare workers on the frontlines, regular and easy-to-access updates from healthcare leaders on COVID-19.

Chaired by leading experts, these webinars will discuss different topics and challenges that healthcare workers, leaders and the public are facing, and how we are responding.

All COVID-19 Series webinars are free to watch on Zoom.



Coronavirus (COVID-19)

Latest updates, advice and information for pharmacy


Royal College of General Practitioners

COVID-19 Resource Hub

The COVID-19 Resource Hub has been created to support GPs in understanding and managing this pandemic, with topics ranging from diagnosis to keeping your practice safe. The hub is updated daily with the latest developments and guidance.


National Trading Standards

This resource has been designed to assist professionals and practitioners who will be interacting with victims of scams, this includes but is not limited to; social workers, community nurses, volunteers and befrienders. The E-Learning will give you an understanding of the scale of the problem of scams, an insight into the behaviour of the criminals behind scams, an understanding of the legislation that can be used to support scam victims and to prosecute criminals behind scams, and practical advice on how best to support a victim of scams.

Practitioner E-Learning Course

SCIE Courses

Adult safeguarding is about looking out for the people around us and protecting them from harm. Anyone can find themselves in a difficult situation where there is a possibility that they might be harmed, but when the situation involves someone who needs extra support – known as 'an adult with safeguarding needs’ – the situation becomes critical.

The resource explores the following questions:

  • What is 'adult safeguarding’ and how does it affect each and every one of us?
  • How do I recognise the signs and symptoms of abuse?
  • What can I do if I suspect that someone is being harmed?
  • What should I do if I believe someone is being harmed but the person asks me to keep the information confidential and take no action?
  • What can I do to make it much less likely that a person might be harmed?
  • How do I ensure that adult safeguarding is managed correctly in the context of the Mental Capacity Act 2005


Better Care Fund guidance - SCIE

Better Care Fund - Delivering integrated care webinars and resources

A series of webinars from Social Care Institute of Excellence were held in April and May 2017. These were based on the Delivering integrated care masterclasses they held across England in February and March 2017.

Each webinar included:

  • a short presentation by a subject expert

  • examples and case studies from across the country

  • Q&A session where you can post your own questions and comments to the speakers, and to other participants.

If you missed the opportunity to join the webinars and masterclasses you still have the opportunity to access recordings of the webinars.


Carers UK Professionals e-learning


Home Office PREVENT e-learning

The Home Office have produced introductory e-learning training on PREVENT.

The training offers an introduction to the Prevent duty, and explains how it aims to safeguard vulnerable people from being radicalised to supporting terrorism or becoming terrorists themselves.

The training provides an important foundation on which to develop further knowledge around the risks of radicalisation and the role that you can play in supporting those at risk.

This training addresses all forms of terrorism and non-violent extremism, including far right wing and Islamist extremism threatening the UK.

This learning package uses an interactive mix of video, paper, and screen based exercises.

Workshop to Raise Awareness of Prevent (WRAP)

In addition to the e-leaning provided by the Home Office above Lewisham Safeguarding Adults Board offers a joint workshop with Lewisham Safeguarding Children Board to raise awareness of prevent.

Find out more about this workshop and book your place.

Channel General Awareness

Channel General Awareness e-learning provides information on Channel and what your duties and responsibilities are.

Who Cares UK

Everyone who commissions or provides regulated health and social care services that are publicly arranged and/or funded is legally bound to comply with the Human Rights Act 1998. This means that these organisations must act in ways which respect and protect the human rights of service users, such as the right to life or the right to private and family life.
Video-based training modules have been developed by Who Cares UK with funding from the Equality and Human Rights Commission to create a better understanding among those working in health and social care of the human rights of people with various disabilities.
The modules are aimed at frontline health and social care staff but may also benefit anyone working with disabled people in a paid or unpaid capacity.


Safeguarding Adults Training Courses in Lewisham 2019

New Free Safeguarding Adults Training in Lewisham

Safeguarding Adults Courses are available to Private, Voluntary and Independent organisations and commissioned care providers in Lewisham.

How can I register for this training?

You can self-register as an employee or non-employee on the Lewisham Booking Portal.

  • At the bottom there is a hyperlink 'Non-employee? Register here' (highlighted in the picture above)


  • This will direct you to the page above where you will be asked to enter enrolment key - lbl1
  • You will then be asked to complete several of your employment details

Once registration is completed you will be able view all courses that fall within your remit and manage your bookings onto courses.

Alternatively you can call the Reed help desk on 020 7520 5092 or email: learning.partnership further for assistance.

Please note: You do not have to be an employee of Lewisham Council to access this training but you must be part of an organisation that provides services within the borough.

Workshop to Raise Awareness of Prevent (WRAP)

Lewisham Safeguarding Adults Board offers a joint workshop with Lewisham Safeguarding Children Board to raise awareness of prevent.

Find out more about this workshop and book your place.

If you’re interested in Children's Safeguarding, Lewisham Safeguarding Children Board have free courses to suit all knowledge levels and needs.

Find out more about free Children's Safeguarding training available in Lewisham.


There are two links to the Lewisham training portal:

  1. For new users, the self-registration link is: melearning.self-registration You will be asked for the Registration Key @Lewisham – once you send off a request, you will receive a welcome email containing your log in details usually within 24 hours.
  2. For users who already have an account, the log in link is melearning.login (You will need to keep a record of your login and password)

Each courses takes on average between 1 and 2 hours to complete.  When you have successfully completed all sections of your chosen course you will be able to print your Certificate of Completion.


Guide to common safeguarding words and phrases

Sometimes the language used regarding safeguarding can be confusing and difficult to understand. Here we have given you simple explanations to common safeguarding words and phrases.


Abuse is the breaching of someone’s human and civil rights by another person or people. It may be a repeated or single act; it can be unintentional or deliberate and can take place in any relationship or setting. It includes: physical harm, sexual abuse, emotional and psychological harm, neglect, financial or material abuse, and harm caused by poor care or practice or both in institutions such as care homes. It may result in significant harm to, or exploitation of, the person being abused.

Adult at risk

Anyone aged 18 years or over who may be unable to take care of themselves due to age-related frailty, visual or hearing impairment, severe physical disability, learning disability, mental health problem, substance misuse or because they are providing care for someone else and therefore may be at risk of harm and serious exploitation.

Concern (safeguarding adult)

A concern is when the local authority is first told that an adult at risk may have been abused, is being abused, or might become a victim of abuse. Anyone can raise an alert: professionals, family members, adults at risk and members of the public. Often an alert is raised because of a feeling of anxiety or worry for an adult at risk. This feeling can arise because the adult at risk has told you what they are experiencing, you have seen abuse or something risky happening, or you have seen other signs and symptoms such as bruises.

Alleged perpetrator(s) or Person/ organisation alleged to have caused harm or risk

Anyone who has been accused of abusing or neglecting an adult at risk, where this has not yet been proved.

Alleged victim(s)

Adult at risk, who may have been abused, harmed or neglected by someone else, where it has not yet been proved that they are a victim.

Clinical Commissioning Group (CCG)

A governing body of local GPs who plan and buy local health and care services that local communities need, including: urgent and emergency care; most community health services; and mental health and learning disability services.


People who purchase services, often from voluntary and independent sector organisations, to provide health and care services.

Care Quality Commission (CQC)

Independent regulator of health and care services in England. CQC inspects providers such as hospitals, dentists and care homes to ensure the care they provide meets government quality and safety standards.

Deprivation of Liberty Safeguards (DoLS)

Rules that ensure special protection is given to people who cannot make a decision (‘lack capacity’) to consent to care or treatment (or both) that will be given in a care home or hospital and stops them doing what they want to do (‘deprives them of their liberty’). The hospital or care home has to get special permission to give the care or treatment and must make decisions that are in the person’s ‘best interests’.

Health and Wellbeing Board

Forums that bring together key health and social care leaders to work in a more joined-up way to reduce health inequality and improve local wellbeing. They will listen to local community needs, agree priorities and encourage health and social care commissioners to work better together to meet local needs.


Healthwatch is the independent consumer champion created to gather and represent the views of the public. Healthwatch plays a role at both national and local level and makes sure that the views of the public and people who use services are taken into account.

Mental Capacity Act (MCA 2005)

A law that supports and protects people who may be unable to make some decisions for themselves (people who ‘lack capacity’) because of a physical or mental disability or ill-health. It includes a test professionals can perform to tell whether someone can make decisions or not. It covers how to act and make decisions on behalf of people who ‘lack capacity’. It is often used for decisions about health care, where to live and what to do with money.

Partner agencies

Organisations that are members of the Safeguarding Adults Board.

Safeguarding adults

All work that enables adults at risk to retain independence, wellbeing, choice and to stay safe from abuse and neglect.

Safeguarding Adults Review

An SAB must arrange a Safeguarding Adults Review (SAR) when an adult in its area dies as a result of abuse or neglect, whether known or suspected, and there is concern that partner agencies could have worked more effectively to protect the adult. SABs must also arrange an SAR if an adult has not died but the SAB knows or suspects that the adult has experienced serious abuse or neglect.

Safeguarding Enquiry

An enquiry is the action taken or instigated by the local authority in response to a concern that abuse or neglect may be taking place.

Service providers

Organisations that deliver health and/or social care services.

Service user

A person who is a customer or user of a service particularly used in relation to those using social care services.

Unpaid carer

Family, friends or neighbours who provide unpaid support and care to another person. This does not include those providing care and support as a paid member of staff or as a volunteer.

Friends Against Scams - National Trading Standards

Scams affect the lives of millions of people across the UK. People who are scammed often experience shame and social isolation as a result.

Friends Against Scams is a National Trading Standards (NTS) Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering communities to "Take a Stand Against Scams".

Friends Against Scams has been created to tackle the lack of scams awareness by providing information about scams and those who fall victim to them. This information enables communities and organisations to understand scams, talk about scams and cascade messages throughout communities about scams prevention and protection.

Friends Against Scams encourages communities and organisations to take the knowledge learnt and turn it into action.

Anybody can join Friends Against Scams and make a difference in their own way.

Become a friend

If you would like to be a Friend Against Scams you can attend a short awareness session in person or complete the online training.

After this session you will be asked to start taking action to "Take a Stand Against Scams". 

Click here for more information.


Other useful Information

Presentation on Door Stop Crime.

Learning Seminars

The purpose of these events, is to review the findings of one or more Safeguarding Adult Reviews on a selected theme, and to evaluate how well placed services, policies and practices are in Lewisham with respect to these findings. Put another way, what is Lewisham doing well and where might it seek to improve policy, practice and service delivery.

SAR Learning Seminar on Self-Neglect – 16th June 2017

This was the first learning and service development event to be organised by the Safeguarding Adults Board in Lewisham. The topic of the first event was self-neglect. Professor Michael Preston-Shoot, Independent Chair of Lewisham Safeguarding Adults Board, presented the findings and recommendations from several Safeguarding Adult Reviews where self-neglect was featured. Participants were asked to comment on the effectiveness of current services, policies and practices locally.

Self-Neglect Presentation

LSAB Learning Seminar - Safeguarding in Care Homes - 5th December 2017

The second Learning and Service development seminar was in partnership with the Lewisham Clinical Commissioning Group (LCCG). The topic of this seminar was safeguarding in care homes.

Safeguarding in Care Homes Presentation

Learning and Service Development Seminar, Autonomy vs Duty of Care 25th June 2018

Professor Michael Preston-Shoot described the circumstances, findings and recommendations as reported by Safeguarding Adult Reviews where the theme of autonomy and self-determination v duty of care has been prominent. Examples included the Wandsworth Safeguarding Adults Board Safeguarding Adult Review known as WWF.

Participants had the opportunity to discuss best practice in relation to navigating through the competing priorities within this dilemma – maximising a person’s autonomy whilst also seeking to prevent and protect a person from abuse and neglect.

Autonomy vs Duty of Care Presentation

Networking & Safeguarding Champions Events: Resources

Please find below the resources from the Networking and Safeguarding Champions Events held by LSAB.

Hoarding Workshops 2019 - Resources

Here you will find the resources from the Self-neglect and Hoarding Training from November 2019.

If you would like to read the LSAB Self-neglect and Hoarding Policy and Procedures, CLICK HERE.

Social Housing Providers

Social housing and safeguarding

All social housing providers must have appropriate safeguarding arrangements in place for tenants who have care and support needs. The Care Act 2014 requires you to support and train your staff.

The Social Care Centre for Excellence (SCIE) can provide tailored training on issues such as safeguarding, self-neglect and hoarding. SCIE can also update your safeguarding policies and procedures. Or you can book a place at one of their open courses.

Safeguarding and housing: course outline

Self-neglect: course outline

Contact SCIE

See our Training section for information on free e-learning, courses available in Lewisham and other learning opportunities.

Adult Safeguarding for Housing Staff

SCIE has produced an introductory video on Adult Safeguarding for housing staff.

A guide for staff on promoting sexuality, relationships and consent in housing with care services

Written by Dr Adi Cooper – City & Hackney Safeguarding Adults Board

This guide focuses on older people, sexuality, intimacy and relationships in housing with care. It looks at non-sexual and sexual relationships and individual sexual behaviour. This is not an easy subject and each case is unique, but this guide aims to steer you through how to respond and think about situations of this nature. Just because a person is old, it does not diminish their desire for companionship, intimacy and love and yet often this basic right may be denied, ignored or stigmatised. Older people in housing with care who wish to and are capable of expressing choice, should be supported to develop or maintain any relationship of their choosing.

Training and Media Resources

Here you will find Training and Media Resources.

Katie Scott (Barrister, 39 Essex Chambers) - Fluctuating Capacity         

Presentation Slides


Lynne Phair (Lynne Phair Consultants) – Rights Based Risk Assessment                       

Presentation Slides


Geeta Subramaniam (London Borough of Lewisham) – Unconscious Bias          

Presentation Slides


Louisa Snow (999 Club) – Safeguarding Homeless People       

 Presentation slides


Workshop Facilitators  

Katie London (Refuge Lewisham) – Domestic Abuse and Safeguarding

 Presentation slides

Sherrie Hoare and Indra McFarlane(Change, Grow, Live) – Drug and Alcohol Awareness

 Presentation slides


The Conference was an invaluable opportunity to continue our journey, cementing our partnership networks and developing our understanding of how to prevent and respond to abuse.

LSAB would like to thank everyone who attended and contributed to the conference. We hope to see again next year!

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