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Lewisham Safeguarding Adults Board

Corona Virus Disease (COVID-19)

Healthy Behaviours Gov.uk

This page provides residents, carers and professionals with accurate information sources so that everyone in Lewisham can help themselves to keep safe and well.

It is important to continue to receive and share accurate information, so that you can take the necessary steps to keep yourself, your family and those you care for safe.

It remains important for everyone, including those who are fully vaccinated, to follow behaviours and actions that reduce transmission and help to keep people safe. Following the recommended actions will also help limit the spread of seasonal illnesses, including flu.

It is vital we all keep up our efforts to protect everyone in our community. The risks of close contact may be greater for some people than others.

Find out how how to stay safe and help prevent the spread of coronavirus.

Ensure you keep up to date with what you need to do to protect yourself and others by reading the latest advice from the Government UK.

If you develop COVID-19 symptoms, self-isolate immediately and get a PCR test, even if your symptoms are mild. You should self-isolate at home while you book the test and wait for the results. You must self-isolate if you test positive. Your isolation period includes the day your symptoms started (or the day your test was taken if you do not have symptoms), and the next 10 full days. This is the law.

Safeguarding Adults

Safeguarding adults remains a statutory duty of local authorities to keep everyone safe from abuse or neglect.

Please don’t forget "Safeguarding is everyone’s business" so it is important that we all remain alert to possible abuse or neglect concerns.

To refresh your knowledge read our webpage on the forms and signs of abuse.

What to do if you are concerned about protecting people at risk of abuse or neglect during the coronavirus (COVID-19) outbreak

If you are concerned about yourself or anyone that you care about may be at risk of abuse or neglect please call Lewisham Gateway Team on 020 8314 7777 alternatively if you have concerns about the immediate safety of an adult at risk then please contact the Police in an emergency on 999 or non-emergency 101.

If you would like to make a referral to the Safeguarding Adults Board for their consideration of a Section 44 Care Act 2014 Safeguarding Adult Review please use our dedicated referral platform.

Domestic Abuse - Safeguarding is Everyone's Business Leaflet - gov.uk

No child or adult should be made to feel unsafe. Everyone has a right to be safe from harm and abuse. All of us have a role to play in safeguarding, never more so than now. The UK Government has published a leaflet which gives updated and specific safeguarding information and advice.

Download the Domestic Abuse - Safeguarding is Everyone's Business Leaflet - gov.uk

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Domestic Abuse Services in Lewisham that offer help, advice and support

Despite Covid restrictions having been lifted there are still times when adults are required to Self-isolate which may pose a risk to those at risk of domestic abuse.

The Athena service, run by Refuge, provides confidential, non-judgmental support to those living in Lewisham who are experiencing or at risk of gender-based violence.

Telephone 0800 112 4052  

Email Lewisham VAWG @ Refuge

Athena Service

Lewisham Council has dedicated information including links to further help and advice for people experiencing abuse.

If you are worried about a loved one, or about self-isolating with a perpetrator, please call the National Domestic Abuse Helpline on 0808 2000 247 or contact the Helpline via Refuge’s contact form at www.nationaldahelpline.org.uk. 

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Counter Terrorism Policing have launched a new safeguarding website www.actearly.uk. The website aims to increase awareness with concerned family and friends of where to go for further information and support. The site will also raise awareness and understanding of the signs of radicalisation, increase understanding and confidence of the referral process, and develop trust and confidence in the safeguarding role of the police.

In addition to the launch of the website, a new national Prevent advice helpline is also being set-up and operated by specially trained Prevent Officers whose focus will be on providing reassurance and practical advice, in confidence, to concerned friends and families. The helpline is now live on 0800 011 3764.

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Supporting Carers in the London Borough of Lewisham

Carers Lewisham provide a range of services including advice, information, emotional support, breaks, opportunities to meet other carers, relaxation days and well-being sessions, coping strategies, specialist support for carers of people with dementia, carers of people with mental health problems, older carers and carers who are caring for someone nearing the end of their life.

Lewisham Council also provide information information about the support and benefits available to you as a carer

L&G NHST Satay Safe Stay Apart Coronavirus campaign image - Mask wearing and patient safety measures

Lewisham & Greenwich NHS Trust - University Hospital Lewisham

If you have an urgent but not life-threatening medical need, make sure you contact NHS 111 first rather than going straight to A&E. Follow the guidance on the Trusts Webpage

All visitors need to wear masks and follow the Trust’s patient safety measures.

The NHS has dedicated, accurate and up to date health Corona Virus COVID-19 information available on their website.

It is important that we all follow the advice from the Government and the NHS and do not attend your GP surgery or A&E if you have the symptoms of Corona virus, please follow the advice given on their websites and call 111 first for advice. 

Lewisham Council logo

Lewisham Council has a dedicated Coronavirus COVID – 19 webpage where you can find accurate, up to date advice and information including:

Following the recent announcements from the Government Director of Public Health, Dr Catherine Mbema, has published a new blog on the Council's website about the changes. 

Subscribe to the Council's YouTube Channel

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Community Connections Lewisham

Community Connections Lewisham connect you to your local community and services that can help with health and wellbeing – bringing Lewisham to you.

Community Connections Lewisham supports anyone in the borough (aged 18+) looking for help with their health and wellbeing.

This could be as simple as directing you towards nearby social activities or classes, or exploring challenges with transport, health conditions, caring needs, mental health and more. They will help you to find solutions that work for you.

They are a social prescribing service, which just means we work with the local community to help people. We make sure you get the right service at the right time.

It all starts with a chat, and there’s multiple ways to get in touch with them.

You can call them on 0330 058 3464, Monday-Friday, 9:30am-4pm. Or you can complete a referral form, after which they will give you a call.

Lewisham Foodbank Logo

Lewisham Foodbank continue to provide emergency support to residents who find themselves in financial crisis and unable to afford food.

To get a referral to the foodbank, please contact an organisation that you are in contact with like a school, housing association, Citizens Advice, GP or faith organisation.

If you do not have a support organisation, you can call the Citizens Advice Helpline for free on 0808 208 2138.

Scams and Fraud

Covid-19 Scams poster Gov.uk

Metropolitan Police Service has produced a helpful guide to Covid and Vaccine scams. The information in the Little Leaflet of Covid Scams includes examples of the most common types of Covid and Vaccine scams, tips on how to protect yourself and how to report scams.

Metropolitan Police Service created the Little series of books and videos to explain some of the most common scams and give advice on how to avoid falling victim to them. 

The Little Guide to preventing fraud and cyber crime | Metropolitan Police

Staying alert to scammers

Fraudsters continue to take advantage of the COVID-19 pandemic through scams online, by phone and on the doorstep. At particular risk are people who are isolated from their family and friends. Please be alert to scams and help protect those most at risk by reporting any suspicious activity.

COVID-19 related scams and price increases

Beware of scammers who are trying to take advantage of the coronavirus pandemic. Lewisham Council has information on COVID-19 related scams and price increases

Keep up to date with the latest advice on personal fraud from Metropolitan Police Service.

Friends against scam logo image

Keep up to date with the latest Scams and find out how to become a Scams Champion with Friends Against Scams

National Trading Standards (NTS) Scams Team Practitioner E-Learning.

This resource has been designed to assist professionals and practitioners who will be interacting with victims of scams, this includes but is not limited to; social workers, community nurses, volunteers and befrienders.

This e-learning will give you:

  • An understanding of the scale of the problem of scams
  • Insights into the behaviour of the criminals behind scams
  • Practical advice on how best to support a victim of scams
  • An understanding of the legislation that can be used to support scam victims and to prosecute the criminals behind scams

National Trading Standards (NTS) Scams Team Practitioner E-Learning for professionals who will be interacting with victims of scams (friendsagainstscams.org.uk)

NHS – HEALTH EDUCATION ENGLAND Coronavirus - e-Learning for Healthcare

The programme is freely available to all colleagues working in the NHS, independent sector and social care.

The programme contains e-learning courses relating to the prevention and treatment relating to the Coronavirus pandemic. In addition, useful links are included to other sources of information from the NHS and the UK Government.

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Support and Guidance for the Adult Social Care Sector

Skills for Care has dedicated COVID-19 Support and guidance for the adult social care sector.

Information available includes:

  • COVID-19 Essential Training
  • Support for Regulated Professionals
  • Support for Registered Managers
  • Support for Individual Employers

Skills for Health - Coronavirus (COVID-19) Awareness course

This free COVID-19 resource is delivered by Skills for Health, the UK’s leading provider of online learning for healthcare.

The resource is approximately 2 hours in duration and includes information such as infection prevention, PPE, hand and respiratory hygiene, management and assessment, sampling and testing, patient transfers/managing patients and much more, to support you in your role.

Safeguarding adults during COVID-19

COVID19 Legal guidance for Mental Health, Learning Disability and Autism, and Specialised Commissioning Services

This guidance concerns the impact of COVID-19 on the use of the Mental Health Act and supporting systems to safeguard the legal rights of people receiving mental health, learning disabilities and specialised commissioned mental health services.

The Royal Society of Medicine - E-Learning Hub

The COVID-19 learning hub has been created to support healthcare professionals with access to education and learning resources during the COVID-19 outbreak. Resources include links to access past COVID-19 Series webinars, recommended guidance, specialty training, a round-up of current clinical trials and references from the RSM Library.

COVID-19 Webinar Series - For health professionals, by health professionals.

This webinar series from the Royal Society of Medicine is dedicated to give healthcare workers on the frontline, regular and easy-to-access updates from healthcare leaders on COVID-19.

Chaired by leading experts, these webinars will discuss different topics and challenges that healthcare workers, leaders and the public are facing, and how we are responding.

All COVID-19 Series webinars are free to watch on Zoom.

Coronavirus (COVID-19)

Latest updates, advice and information for pharmacy.

Royal College of General Practitioners - COVID-19 Resource Hub

The COVID-19 Resource Hub has been created to support GPs in understanding and managing this pandemic, with topics ranging from diagnosis to keeping your practice safe. The hub is updated daily with the latest developments and guidance.


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